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TERMS OF SERVICE
DREAM HOME MAID

When you book a cleaning service with Dream Home Maid, you agree to the following Terms of Services and conditions. If you do not agree, please do not use our services.

 

At Dream Home Maid, we take pride in our professionalism, experience, and hardworking professionals.

 

If you have any questions regarding these terms, please feel free to email us, and we will be happy to provide further details.

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1. SERVICE DEFINITION

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Dream Home Maid provides professional residential and commercial cleaning services, including standard and deep cleaning, as described on our official website.

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2. SERVICE TIME

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The duration of the cleaning service depends on the size of the home or office, the type of cleaning requested, the amount of furniture and decorations, and the level of dirt to be addressed. Our commitment is to provide exceptional service without rushing the process, ensuring the highest quality of work.

 

Precise timing cannot be guarantee, especially if areas have not been cleaned in over a month, several months or ever before. While we do not promise miracles, we guarantee dedication and hard work to deliver the best possible results.

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3. SERVICE QUOTATION

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We believe in providing the most accurate and personalized service for each of our clients.

To ensure we deliver the best and highest quality of cleaning, we require an in-person visit before quoting a price for many of our services.

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We encourage all clients to contact us via phone, email, or message to schedule an appointment for an on-site evaluation. During this visit, we will assess the condition of your home or office, including the level of cleanliness, the amount of furniture or items that may obstruct the cleaning process, and any other factors that could affect our work. This allow us to determine the appropriate pricing, cleaning products and tools required to complete the job effectively.

 

It is important to understand that providing a precise quote over the phone without seeing the space is not feasible. We do not quote as hourly work. Every cleaning situation is unique, and several variables must be considered to ensure we meet your expectations and address every detail, creating a clean and healthy environment.​

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By scheduling an in-person visit, we can provide a fair and accurate quote and avoid misunderstandings regarding quality and cost. 

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4. SATISFACTION GUARANTEE

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At Dream Home Maid, we stand by the quality of our work and we are committed to delivering exceptional service.

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We guarantee that you will be impressed  with the results of your cleaning. If you are not completely satisfied, please let us know immediately at the end of the cleaning, and we will make the adjustments, or contact us within 24 hours. We will arrange to recleaning the missed area at no additional cost. Please note that we do not offer refunds - only re-cleans. Your satisfaction is our top priority. 

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Complaints submitted more than 24 hours after the completion of cleaning fall outside our warranty period and unfortunately will not qualify for a re-clean.

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In addition, the following types of appointment or items are not eligible for our 100% Satisfaction Guarantee:

  • Items not on our scope of work;

  • Any free cleaning services provided;

  • Places not in standard condition (e.g. biohazards, hoarding, etc.);

  • Our professionals will not return to re-clean any area or item that has already been cleaned if it becomes dirty due to foot traffic, pet and minors activity, or use after cleaning - whether while our staff is still on-site or within the 24-hour guarantee period.

  • Areas or items that have been used after the cleaning service by Dream Home Maid has been completed will not be re-cleaned without an additional service charge, while our staff is on-site. The client must first communicate with a Dream Home Maid representative, and we will communicate with the professional on-site, that may or may not agree to provide the additional re-clean services. Please note that the professional is not obligated to accept changes or additions to the service unless these adjustments are approved in advance.

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There is no limit on how many times you can request for us to touch-up any missed areas over the course of your relationship with Dream Home Maid. That being said, we reserve the right to require additional payment for future cleans and/or void our 100% Satisfaction Guarantee for future cleans if we are asked to return an excessive amount of time for minor or frivolous issues.

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Important Notice: Eligibility for the 24-hour satisfaction guarantee is limited to clients whose accounts are in good standing and free of any outstanding balances.

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5.PHOTO DOCUMENTATION FOR SERVICE VERIFICATION

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As part of our commitment to quality service, Dream Home Maid may take photographs of the cleaned areas at the time of service. These photos will serve as proof of completion and may be used to verify the cleanliness within the 24-hour guarantee period. If the client submit a complain within the 24-hour window, these images may be used to assess the issue and address your concerns promptly. After the 24-hour period has passed, any photos taken will be deleted to ensure your privacy and the security of your data.

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6. APPOINTMENT ARRIVAL TIME

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If you wish to be present during the cleaning visit, please note that we provide arrival window of 1 hour (e.g., between 8-9AM or 3-4PM). Several factors can impact our schedules, such as cancellations, lockouts, traffic delays, or unforeseen circumstances. If our professional happens to be running late for your appointment, we will inform you as soon as possible and provide a new estimated time of arrival. We appreciate your understanding and flexibility.

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7. PETS AND MINORS

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While our professional will make every effort to be mindful of your pets and minors, it is the responsibility of the client to ensure that all minors and pets are properly supervised and managed during the cleaning process, both inside and outside the property. 

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We love pets and our professionals are comfortable working around pets, but during cleaning process, please  don't let your dog jumping up on the professionals or "nuzzle" them as it can be intimidating. In the event of a dog bite or any other animal bite, it must be reported to the authorities, and it is the responsibility of the homeowner for all medical treatment. We care about your pets and we care about our professionals. We want an environment that is pleasant and safe for both.

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8. SAFETY

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Our top priority is ensuring the safety of everyone inside your home or office, during your cleaning service, including yourself, your family, kids, employees, workers, pets and our professionals. We reserve the right to remove our cleaning crews from your home or office, if the environment be/become unsafe.

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By using our Services, you agree to assist in fostering a safe environment by:

  • Accounting for and securing all valuables prior to the start of your cleaning appointment;

  • Notifying us of pets and, if necessary, placing them in designated enclosures that would not threaten our professionals or impede our services;

  • Identifying and informing us of any fragile, or easily damaged items by communicating this to either our cleaning crews or our customer service representatives before your scheduled cleaning service.

  • Removing any biohazards, including, but not limited to, human bodily fluids, animal waste, rodent feces, live/dead insects, and sharp bio-products (needles, IV tubing, etc.);

  • Not requiring or requesting the lifting or moving of furniture or heavy items; and 

  • Ensuring construction or renovation work (including touch-ups) has been completed, all contractors have left, and all equipment has been removed - prior to our arrival.

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By agreeing to our  services, you grant Dream Home Maid, and its authorized personnel, access to your premises. Please ensure that our professionals can safely access all areas necessary to complete the cleaning services. If specific areas are inaccessible, resulting in incomplete service, we may need to reschedule or adjust the service scope accordingly. The areas inaccessible will not make part of our 100% satisfaction guarantee to return to clean within or after 24 hours guarantee.

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​9. GUESTS AND CONTRACTORS

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If you will have guests, house/pet sitters or contractors in your home while we are scheduled to clean, please

communicate this in advance to your appointment. For the safety of our professionals, if a homeowner is not present and an unknown person is in the home on arrival, your scheduled may be rescheduled. If an unknow person arrives during your cleaning, our professionals are trained to keep doors locked during cleaning and not to answer the door unless they have been asked to do so. At times, contractors have asked for a door to be left unlocked when we leave a cleaning. We will not do this without homeowner permission.

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10. SUPPLIES AND EQUIPMENT

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Dream Home Maid will provide all necessary cleaning supplies and all equipment required for cleaning your home/apartment/commercial space. All necessary standard cleaning supplies and standard equipment. If you have high ceiling, high lightning fixtures and fan, high windows, you need to let us know in advance, even with our visit on-site.       

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11. ECO-FRIENDLY PRODUCTS

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If you prefer the use of eco-friendly products, you may let us know in advance. If you prefer any specific products different from ours, you are welcome to provide them yourself. Please note that our professional cleaners bring their own standard cleaning supplies.

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12. LOCK OUTS

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A $50 fee will be assessed in the event that our professional arrives and is unable to access the premises or if the client forgets to cancel or reschedule the cleaning service. This fee covers expenses they incurred for lost travel time and fuel. ​Fees for lockouts will be added to the customer's next service or invoice.

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13. PREPARATION FOR CLEANING DAY

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The quote for cleaning is based on the professional cleaners focusing all of their time and energy on cleaning instead of routine housekeeping. We kindly ask that you take a moment the night before your scheduled cleaning service to tidy your space and allow our professionals access for thorough cleaning. This will include floors, countertops, sinks, table tops, nightstands, dressers, bookshelves, desks, and any other areas that may accumulate excessive items throughout the week. Please remove dirty dishes from the kitchen sink unless you have pre-arranged for dish care more than 48 hours in advance. Due to time, overly cluttered surfaces or areas may or may not be cleaned.

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14. SECURITY ALARMS

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Dream Home Maid is not responsible for any charges from a local police department that is called out to an activated alarm that we are not able to turn off based on the instructions provided or omitted during your set up process.

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15. LATE CANCELLATION AND RESCHEDULE

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If you need to reschedule or cancel, please contact us before or at least 24 hours in advance, and we'll work with you to find a new appointment time.


Any cancellations within 24 hours of the cleaning service appointment will be subject to a $50 cancellation fee. 

 

Fees for cancellations, or rescheduling requests made less than 24 hours prior to the scheduled service will be added to the client's next service or invoice. Similarly, if a cleaning service is cancelled or rescheduled by us without reasonable notice we will provide a discount to the client for the cleaning job.

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Note that if our Services are provided under a separate written agreement with you, if any part of that agreement conflicts with these Terms, including a separate cancellation policy, that cancellation policy (and not this one) will apply to you.

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16. CANCELLATION DUE TO INCLEMENT WEATHER

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The safety of our professionals is of utmost importance. In the event of inclement weather conditions - such as severe storms, hurricanes, flooding, or icy roads - Dream Home Maid reserves the right to reschedule or cancel services to protect the well-being of our professionals.

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Whenever possible, clients will be notified in advance of any cancellations. The appointment will be rescheduled for the next mutually convenient date without penalty to either party.

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17. CLIENTS REQUESTS AND LIMITATIONS

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You are welcome to request any cleaning tasks from our professionals. However, please be aware that for certain requests, our cleaners will not lift or move heavy furniture. These activities can pose a safety risk to the worker and may result in damage to your floors or property. If you would like the cleaner to clean areas behind appliances (such as refrigerators, ovens, or sofas), please ensure these items are moved prior to the cleaning service.

 

When the service request to clean windows, any furniture or objects blocking access must be moved ahead of time. Additionally, our professionals will not clean areas that pose a safety risk, including excessively high floors or property structures that require specialized equipment. Due to safety considerations, we are not able to dust items on shelves or hung on a wall higher than a cleaner can reach standing on a 2-step stepladder. We do use extension poles to high dust rooms but we will not high dust items that may tip over or fall off the wall if we are not able to hold it with one hand to secure it while we dust. The client must upon request some services, check our availability and quotes for the cleaning services and specialized equipment.

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18. CHANGES TO REQUESTED SERVICES

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If the client requires any additional services or modifications to the originally agreed-upon service during its execution, the client must first contact Dream Home Maid by phone. We will communicate with the assigned professional on your behalf, who may or may not agree to provide the additional services. Please note that the professional is not obligated to accept changes or additions to the service unless these adjustments are approved in advance.

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19. ADJUSTMENTS TO SERVICES CHARGES

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Dream Home Maid reserves the right to adjust the price of services as necessary based on the conditions encountered during the service appointment. Price adjustments may be made for reasons including, but not limited to, homes requiring a deeper level of cleaning than initially expected, excessive clutter, the need for premium add-ons not previously required to ensure proper cleanliness, and additional time spent accommodating extra requests. 

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Clients will be notified of any price adjustment prior to the service continuation or at the time of service, as applicable. It is our commitment to provide transparency and communication regarding any changes to the initially quoted service price. Clients will have the opportunity to accept the adjusted price or to decline further services at that time. 

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20. CANCELLATIONS DUE TO ILLNESS

 

To maintain a safe environment for both our professionals and your household, we kindly ask that if anyone in the home is experiencing symptoms of a contagious illness, they remain in a separate room or area during the  scheduled cleaning.

 

Our cleaning professionals will proceed with services in all other areas of the home while following enhanced health and safety protocols, including the use of gloves and face masks.

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If our professional determines that rescheduling is the most appropriate course of action based on the type or severity of illness present, we will waive the cancellation fee and gladly reschedule the service at a more suitable time.

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21. DAMAGES AND LIMITATION OF LIABILITY

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Dream home Maid professionals always conduct themselves with the utmost professionalism while in your home or office. In the unlikely event accidental damage occurs, you'll need to notify our office within 24 hours of when the appointment is completed either by email (contact@dreamhomemaid.com) or by phone ((843) 636-5806), provide us with a photo of the damages, and be available to be contacted. We cannot guarantee reimbursement for damages that do not comply with this paragraph. Further, for potential caulking and grout damages, Dream Home Maid does not assume responsibility for the restauration of severely worn, stained or mildewed caulking and grout.

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Dream Home Maid reserves the right to contract suitable professionals to repair damages, and will make payment arrangements directly with its contractors to settle any damage repair. You must not undertake the repair of the damage for which you may seek reimbursement.

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Our professionals are not responsible for the repair or replacement of items that are broken or damaged due to normal or pre-existing wear and tear, improper installation, assembly, usage or lack of maintenance of any household items. 

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Dream Home Maid is not responsible for any loss of revenue from potential guests on rental houses.  Our role is to provide cleaning only, and we have no involvement in property management or guest instructions.

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Please, note that customers should be aware that there are some inherent risks each time your blinds are cleaned. blinds will became brittle from daily exposure to the sun, and strings/chords will weaken over time resulting in breaks. Our professionals will not be responsible for broken blinds.

 

The same for improperly hung pictures, decorations, mirrors, clocks and fixtures. If these items are securely and properly attached to the wall, they should not fall when the item is cleaned.

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Art work, collectibles, family heirlooms and valuables, these items are expensive or impossible to replace; we will not take the risk of cleaning such items. When scheduling your initial cleaning, please let us know about any of these items so we can avoid cleaning them unless the client wants to sign a waiver of liability. It is the client's responsibility to inform Dream Home Maid of any new item brought into the service area, after or initial set up, that fall into this category.

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22. INSURANCE COVERAGE

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Dream Home Maid maintains General Liability Insurance with coverage of $1,000,000 per occurrence and $2,000,000 in aggregate. This policy provides protection against accidental property damage or bodily injury directly caused by our services.

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To initiate a claim, any accident must be reported to us in writing within 24 hours of the completed service.

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Please be advise that our insurance does not cover pre-existing conditions, normal wear and tear, sun exposure, objects improperly hung, valuable items or damages unrelated to the services provided by our team.

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23. BUSINESS LICENSING

 

Dream Home Maid LLC operates as a licensed business under the laws of the State of South Carolina. All services are rendered at the residences or offices of our clients. Business licenses are secured in accordance with the local requirements of each service location.

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24. PRICING, DISCOUNTS, AND RECURRING SERVICES

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Dream home Maid may change the pricing and discounts of its Services ("Pricing or Discount Change") in its sole discretion and at any time. Any Pricing or Discount Change will become effective immediately, unless stated otherwise.

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Most of the time, Services booked before the time of the Pricing or Discount Change ("Existing Services") will retain the original pricing as long as no modifications are made to the Existing Services. Any modifications to the Existing Services will void the original pricing of the Existing Services and the price of the Existing Services will be subjected to the Pricing or Discount Change.

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In the case that Existing Services are not modified but are nonetheless subject to a Pricing or Discount Change, Dream Home Maid will send an email advising the client of the Pricing or Discount Change will not invalidate that Pricing or Discount Change.

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Your Continued use of the Services after the Pricing or Discount Change comes into effect constitutes your agreement to pay the price modified by the Pricing or Discount Change.

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Dream Home Maid provides special, discounted rates for all services scheduled on a regular rotation either every week, every two weeks, or every four weeks. If you skip a service, or reschedule for a later date, a higher rate may apply. If your regular recurring cleaning service exceeds the one month mark (every 4 Weeks), then the cleaning service rate will revert back to the initial cleaning service amount. Afterwards, if you continue receiving regular, recurring services, the price will revert back to your respective rate.

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25. REFER 3 FRIENDS PROGRAM

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Dream Home Maid clients are eligible to receive a free regular cleaning after their third cleaning, when refer 3 friends who book a cleaning service with us and once all 3 cleaning are completed. Those friends can schedule any service, be it one-time, weekly, bi-weekly or monthly.

 

There is no limit to how many free cleanings a client can earn from this Refer 3 Friends Program, and always after more 3 cleanings completed without outstanding balances.​

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In addition, to qualify for this program, the referred client ("Friend") must inform us that they were referred by the client ("Referring Client") at the time that the Friends books their scheduled service. We will register all refer friends, according with the referring client.

 

Further, the friend must:

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  • Be a new client;

  • not be the room mate, spouse, or co-habitant of any existing Dream Home Maid client and cannot be part of the same home or household of any existing Dream Home Maid client;

  • not book a clean in the same location as the Referring Client's location;

  • not use the same billing information as the Referring Client;

  • not have the same phone number as the Referring Client; and

  • not create multiple email addresses, Dream Home Maid accounts, or any another aliases in order to take advantage of the Refer 3 Friends Program.

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Once all 3 friends cleaning are completed, the Referring Client will receive a free regular cleaning on their next scheduled cleaning service.

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The free regular cleaning will be cancel if any of the conditions above are violated. Continued non-compliance with the Refer 3 Friends Program will result in the termination of all future services.

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This Refer 3 Friends Program is not accumulative with other promotions, and it's not making part of the 24-hours guarantee. The Referring Client and all 3 Referred Clients must be without any outstanding balance. 

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Referred friends must be new Dream Home Maid clients. They become eligible to participate in the "Refer 3 Friends Program" after completing their third cleaning. Eligibility for referral rewards begins once all 3 friends cleaning has been successfully completed and all account balances are current.

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This program is available for a limited time. If and when the program ends, all clients currently enrolled will be notified, and their ongoing deals will be honored and completed as agreed. However, the program will no longer be available for new clients after its termination.

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26. $300 GIFT CARD PROGRAM

  

Dream Home Maid clients are eligible to receive a $300 Gift Card reward, when book 1 Deep Cleaning as initial service and commit to 6 months of Regular Cleaning (weekly or biweekly). 

 

The $300 Gift Card will be provided only after the completion of the six month-term without any cancelation, rescheduling and outstanding balances.

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This $300 Gift Card Program is not cumulative with other promotions and programs, and it's not making part of the 24-hours guarantee. 

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This program is available for a limited time. If and when the program ends, all clients currently enrolled will be notified, and their ongoing deals will be honored and completed as agreed. However, the program will no longer be available for new clients after its termination.

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27. CLIENT OBLIGATIONS AND PAYMENTS TERMS

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Client agrees to pay in full for services rendered on the date of service or in accordance with a payment schedule previously agreed upon in writing with Dream Home Maid LLC. Failure to pay may result in the following actions:

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  • Issuance of payment reminders;

  • Application of late fees;

  • Temporary or permanent suspension of services;

  • Referral of the outstanding balance to a collections agency;

  • Filling of a claim in Small Claims Court within the State of South Carolina, strictly for unpaid service-related balances.

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Nothing in this clause limits or waives Dream Home Maid LLC's right to pursue any legal or collection remedies permitted by law to recover unpaid amounts. Client shall be responsible for any reasonable attorney's fees, court costs, collection fees, and related expenses incurred by Dream Home Maid LLC in the process of recovering overdue payments.

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Failure to pay for services rendered may constitute a breach of contract and/or theft of services under applicable South Carolina and United States law.​​

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28. DATA CHARGES AND MOBILE PHONES

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You are responsible for any mobile charges that you incur for using our Services, including text-messaging and data charges. If you're unsure what those charges may be, you should ask your service provider.

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29. DIGITAL AND MOBILE COMMUNICATION CONSENT

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By using our Services, you consent to receive communications from us electronically, such as emails, texts, or mobile push notices, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You are responsible for all costs incurred by you with respect to such communications, including data and message charges.

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30. RIGHT YOU GRANT US

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Our Electronic Services may let you post, send, receive, upload, store content, or provide Feedback or suggestions ("Content and Feedback").  When you do that, you retain whatever ownership rights in that Content and Feedback you had to begin with, but just know that you're giving us a license to use that Content and Feedback too, without compensating you.

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31. INTELLECTUAL PROPERTY AND DIGITAL USE

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You are granted a limited, non-exclusive, revocable license to access and use our services for your personal, non-commercial use. This license does not include any resale or commercial use of Dream Home Maid cleaning services, or its contents; any collection and use of products listings, descriptions, or prices; any derivative use of Dream Home Maid cleaning services or its contents; any download, copying, or use of account information for the benefit of any third party; or any use of data mining, or similar data gathering and extraction tools. Unauthorized use of our Services or content may violate copyright laws and other regulations.

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32. SERVICES AND LICENSES

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Dream Home Maid  grants you a personal, worldwide, royalty-free, non-assignable, nonexclusive, revocable, and non-sublicensable license to access and use our desktop and mobile website, Instagram page, mobile application, and other related electronic services ("Electronic Services").

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You may not copy, modify, distribute, sell, or lease any part of our Electronic Services, unless laws prohibit these restrictions or you have our written permission to do so. You may not use our branding, logos, designs, photographs, videos, or any other materials appearing or used in our Electronic Services, without our written consent.

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You may not use our services  or the content on the electronic services in ways that are not authorized by these Terms. Nor may you help anyone else in doing so.

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33. THIRD-PARTY ENTITIES

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We have not reviewed all content that may link or refer to our Services and are not responsible for the content generated by third party entities. The inclusion of any reference to Dream Home Maid and our cleaning services by third party entities does not imply endorsement by us. Use of any such content is at your own risk.

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If you use a service, feature, or functionality that is operated by a third party and made available through our Services ( including services we jointly offer with the third party), each party's terms will govern the respective party's relationship with you. Dream Home Maid is not responsible or liable for a third party's terms or actions taken under the third party's terms.

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34. INDEMNITY

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You agree, to the extent permitted by law, to indemnify, defend, and hold harmless Dream Home Maid, and professionals from and against any and all complaints, charges, claims, damages, losses, costs, liabilities, and expenses (including attorneys' fees) due to, arising out of, or relating in any way to your access to or use of the Services and your breach of these Terms.

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35. DISCLAIMERS

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The services are provided "as is" and "as available" and to the extent permitted by law without warranties of any kind, either express or implied, in addiction, while Dream Home Maid attempts to provide a good user experience, we do not represent or warrant that:

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(A) The services will always be secure, error-free, or timely;

(B) The services will always function without delays, disruptions, or imperfections;

(C) That any pricing, terms, content, user content, or information you obtain on or through the services will be timely or accurate.

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Dream Home Maid takes no responsibility and assumes no liability greater than required by applicable law.

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36. TERMINATION

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This Agreement may be terminated by the customer with at least 24 hours notice prior to the scheduled service time. Dream Home Maid reserves the right to terminate this Agreement immediately if the Client breaches any terms of this Agreement.

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37. CLIENT REPRESENTATIONS AND WARRANTIES

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The client represents and warrants that: it will provide a safe working environments at the premises for our professional cleaner to perform the service; the professional will have unencumbered and unobstructed access to those areas of the premises requiring the service; it will provide the professional with access to all services and utilities (including hot and cold water, electricity, and rubbish bins) as required by the professional to provide the service; it is authorized to use the premises and obtain the provision of service; if the client requires the professional to clean behind or under any heavy items (e.g. a fridge, bookshelf, or other furniture), it will move those items prior to the commencement of the service.; and it will secure or remove any fragile, delicate, breakable or valuable items, including cash, jewelry, works of art, antiques, or items of sentimental value prior to the commencement of the service.

 

During summer months, some clients turn their air conditioning off or set them to higher temperatures during the day, while they are at work. On your scheduled cleaning day, we ask that you set the thermostat to no higher than 72, so your professional house cleaner can work in a safe environment without overheating.

For insurance purposes, the client acknowledges that our professionals must wear shoes at all times while performing the service, and gloves must be worn whenever necessary. Insurance coverage will not apply to accidents or incidents arising from work performed without shoes or gloves, where applicable. We ask to those clients who don't want shoes worn in their service area to provide shoe covers for our professionals or let us know in advance. If this policy cannot be followed, the client's own insurance will be responsible for any resulting incidents or damages. Wearing shoes is recommended for safety and protects against, including but not limited to: sharp objects (broken glass, nails, etc.), wet and slippery floors, chemical spills or cleaning agents.

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38. RESOLUTION OF DISPUTES AND ARBITRATION

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Except for claims solely related to the collection of outstanding payments, which may be filed in Small Claims Court pursuant to Section 27, any other controversy, complaint, or dispute arising out of or relating to this agreement or the services provided shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration (AAA) or another arbitration body mutually agreed upon by the parties.

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The parties further agree as follows:

  • The arbitration shall take place in Dorchester County, South Carolina, USA, or remotely upon mutual agreement.

  • Each party shall bear its own legal fees, attorney's fees, travel expenses, and other related costs, unless otherwise determined by the arbitrator.

  • By using the services of Dream Home Maid LLC, the Client waives the right to participate in any class action, and agrees to bring claims only on an individuals basis.

  • The Client agrees  to reimburse Dream Home Maid LLC for any reasonable attorney's fees, court costs, and other legal expenses incurred in defending any dispute or action in arbitration.

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39. CHANGES TO TERMS OF SERVICE

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Dream Home Maid reserves the right to modify these terms at any time. Significant changes will be communicated through our website or other means. Your continued use of our services after such changes will constitute acknowledgement and agreement of the modified Terms of Service. 

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40. FINAL TERMS; NO THIRD PARTY, BENEFICIARY, NO WAIVER; NO ASSIGNMENT; RESERVATION OF RIGHTS

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These Terms (together with any Additional Terms) make up the entire agreement between you and Dream Home Maid, and supersede any prior agreements.

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These Terms do no create or confer any third-party beneficiary rights.

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If we do not enforce a provision in these Terms, it will not be considered a waiver.

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You may not transfer any of your rights or obligations under these Terms without our consent.

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We reserve all rights not expressly granted to you.

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41. PRIVACY POLICY

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The client acknowledges that any information provided may be used by Dream Home Maid solely for the purpose of delivering the service. We value privacy and data security. Dream Home Maid will not share any client information with any third parties, unless directly involved in the providing the service or as required by law. Dream Home Maid takes all reasonable precautions to protect the personal information provided by the client against loss, misuse, unauthorized access, disclosure, alteration or destruction.

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ACKNOWLEDGEMENT

 

By using Dream Home Maid services, you acknowledge that you have read, understood, and agree to the Terms and conditions outlined in Dream Home Maid Terms of Service and with our Privacy Policy, which can be found on our website.

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